We guarantee that Spark utilizes high quality materials, like gallivanted steel tubes, thick PCV covers, strong jump mat and safety net. Under normal use and service conditions, you and your family will have fun with Spark trampolines for years.
Warranty of Spark Trampolines
Steel Frame Tubes
Jump Mat / Springs
Safety Enclosure / Pad
Warranty of Trampoline Accessories
Free item / Gift
If your SPARK is out of warranty and require for new parts, you can call our friendly staffs to purchase new parts at 1300 782 661. If you believe your SPARK has problem that troubles you and requires a warranty claim, please call our friendly staff to arrange a solution for you at 1300 782 661.
When your order is successful, we will contact you to reconfirm your delivery details and inform you on any further delivery information before dispatching your orders. Once these are confirmed, we will start the delivery process and send a confirmation once it’s on its way to you. Below we have an estimated time frame for deliveries to reach your doorstep. These can vary throughout Christmas so we recommend to get in early to make sure you don’t miss out!
If you would like to get ahead of our process, please do not be afraid and contact us on 1300 782 661 during our business hours and we can confirm your details and get your delivery as soon as possible!
Orders will be delivered to the nearest depot in rural areas. Please be sure to appoint someone to receive and sign for your orders safety purposes. You can instruct to leave the orders at your home without sign if you cannot be at home but we will not be responsible for the security of the orders once we leave them within your premises. We recommend you to get help in carrying the orders because the orders might be too heavy to handle alone.
This table is an approximate delivery time frames and applies to all buyers.
1 - 5 Days
1 - 7 Days
2 - 5 Days
2 - 6 Days
3 - 8 Days
4 - 8 Days
3 - 12 Days
5 - 12 Days
Our professional freight partners will deliver your order faster and safer
The right space is required for a trampoline.
Place your Spark trampoline and accessories on a flat, level surface that’s free of hazards such as furniture, walls, fence, and the area around the trampoline should be covered in soft, impact-absorbing material. Lawn, pine bark, wood chips or sand are good. Not paving or concrete!
There is an overhead clearance to avoid objects like clotheslines, trees and wires. At least two metres’ clearance on all sides and five metres overhead without hard obstacles.
Read and follow all instructions in the Installation Manual before using your Spark trampoline and accessories. The owner and supervisors of the product take responsibility to make sure that all users are aware of the practices specified in the manual. Sandbags or anchors are suitable devices to secure your trampoline and prevent them from tipping over or blowing away.
Supervise children while they’re using the trampoline. Take extra care with younger children as they are more prone to serious injury.
Keep toddlers away from the trampoline when it is in use and especially ensure they do not go underneath it. Infants can suffer serious injuries from falls, pinching and crushing if they use trampolines or are near a trampoline others are using.